Privacy Policy
At Monopoly Casino & Sports, we understand that your privacy is essential to you and is our top priority when providing a safe and enjoyable online gaming experience.
Collection of Personal Information
When registering for an account with us, we may collect personal information such as:
This information will be used in accordance with this privacy policy to create your account, verify your identity, manage communications from us, and provide access to our platform.
Device and Browser Information
We use technologies like cookies, tags, and pixels on our website or mobile application to gather usage data about how you interact with our services. This may include:
This data is used to enhance the user experience by providing insights into how we can improve our platform and its functionality.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing habits on our website or mobile application. These include:
If you do not wish to receive such cookies, please refer to the cookie management section below.
Communication Preferences
You have control over how we contact you through various channels (email, SMS, postal mail) or via push notifications. You can:
Your opt-out request will be processed promptly, but this might take up to 30 days depending on the method used.
Security and Account Protection
At Monopoly Casino & Sports, we employ strict security measures to protect user accounts. This includes:
We continuously monitor our platform to prevent unauthorised access or attempts at exploitation of vulnerabilities.
User Rights
As a registered member with us, you have specific rights under applicable law regarding your personal data. Please see below for details:
You can request that we correct any inaccuracies in the information collected about you by contacting our support team via email or live chat.
You may also request that we erase all user data associated with your account at your discretion, except where retention is required for regulatory compliance purposes. Such requests are usually processed within 14 working days but might take longer depending on the complexity of the task and potential technical implications.
Third-Party Services
Monopoly Casino & Sports sometimes employs third-party services to enhance our platform functionality or offer new features. These partners may also use their own tracking technologies, cookies, or data collection methods under which we are not responsible.
Your personal information will be processed for the following purposes:
We do our best to keep your private information confidential. If you have a legitimate reason to suspect that there has been an unauthorised breach of security or exposure of your account details to someone else, please contact us immediately.
Data Protection ComplianceMonopoly Casino & Sports is registered with the United Kingdom Gambling Commission (UKGC) under license number 38905 and adheres strictly to all relevant data protection regulations. In accordance with Article 27(2), a non-EU establishment must comply with the provisions of Directive 95/46/EC in an equivalent manner.
Data RetentionPersonal information will be retained for as long as necessary to perform the purposes outlined above, and then securely deleted unless retention is required by applicable regulations or law enforcement.
By continuing to use our platform after reviewing this Privacy Policy document, you are expressing your consent that we can collect, process, store, maintain, keep up-to-date, retain, communicate with and transfer (as necessary) such personally identifiable information in accordance with the provisions stated herein.